Probable Causes
- Tripped GFCI outlet or circuit breaker (most common — either at the pedestal or inside the RV)
- Faulty or damaged shore power cord (burned prongs, melted connections, internal break)
- Campground pedestal breaker tripped or pedestal outlet is dead
- Failed power converter or transfer switch
- Loose or corroded connections at the RV inlet plug (where the cord enters the coach)
- Tripped main breaker on the RV's distribution panel
- Defective surge protector or EMS (Energy Management System) blocking power
Urgency & Safety
High priority. Working with 120V/240V shore power can cause electrocution, arc flash, or fire. If you see melted plastic, smell burning, notice scorch marks on plugs or outlets, or feel tingling when touching the RV's exterior, disconnect immediately and call a technician or electrician. Never work on live circuits. A "hot skin" condition (voltage on the RV frame) is life-threatening.
DIY Difficulty
Beginner to Intermediate for basic troubleshooting (checking breakers, swapping cords, testing outlets). Advanced/Professional for anything involving the transfer switch, converter, or opening the distribution panel.
Typical Repair Cost
| Repair | Estimated Cost | |---|---| | Breaker reset / GFCI reset | Free | | Shore power cord replacement (30A) | $50–$150 | | Shore power cord replacement (50A) | $100–$300 | | RV inlet plug replacement | $30–$80 + labor | | Transfer switch replacement | $200–$600 + labor | | Converter replacement | $150–$500 + labor | | Electrician / mobile tech service call | $100–$200/hr |
Parts You May Need
- Replacement shore power cord (30A or 50A, depending on your RV)
- Non-contact voltage tester (essential safety tool)
- Multimeter
- Replacement GFCI outlet
- RV power inlet receptacle
- Replacement circuit breakers (matching brand and amperage)
- Surge protector / EMS unit (if current one is faulty)
Step-by-Step Diagnosis
- Start at the pedestal. Use a non-contact voltage tester or plug in a simple device (like a phone charger with a light) to confirm the campground outlet is actually live. Try resetting the pedestal breaker — flip it fully OFF, then back ON.
- Inspect your shore power cord. Unplug it first. Look at both ends — male prongs and female connector. Check for melted plastic, bent or blackened prongs, burn marks, or a cracked housing. Flex the cord along its length and feel for internal breaks. Replace the cord if you find any damage.
- Check your surge protector or EMS. If you use an inline surge protector, bypass it temporarily by plugging the cord directly into the pedestal. A faulted EMS will block all power and usually displays an error code.
- Inspect the RV power inlet. Open the exterior compartment where the cord connects to the coach. Look for melted terminals, loose wiring, or corrosion. Tighten connections if you're comfortable doing so (with power disconnected).
- Check the RV's main breaker and distribution panel. Open the breaker panel inside the RV. Reset the main breaker (full OFF, then ON). Check individual breakers for tripped positions (they sit in a middle position when tripped).
- Reset all GFCI outlets. Press the RESET button on every GFCI outlet in the RV — bathroom, kitchen, exterior. A tripped GFCI can kill power to downstream outlets and circuits.
- Test with a multimeter. Set it to AC voltage. Test at the pedestal (should read ~120V for 30A or ~240V across legs for 50A), then at the RV inlet terminals, then at the distribution panel lugs. Wherever voltage disappears, you've found your failure point.
- Check the transfer switch. If you have an automatic transfer switch (common in RVs with generators), it may be stuck or failed. You'll hear it click when shore power is applied. No click likely means a bad switch or no power reaching it.
When to Call a Technician
- You detect voltage on the RV frame or feel tingling when touching metal surfaces
- Scorch marks, melting, or burning smell anywhere in the electrical system
- Voltage is present at the pedestal but absent at the distribution panel and you can't find the break
- The transfer switch is suspected — replacement involves high-amperage wiring
- You're not comfortable using a multimeter on live AC circuits
- Multiple systems are affected or breakers trip repeatedly after reset